Privacy Policy
At e-book-world.com (“we”, “us”, or “our”), we are fully committed to protecting your privacy and maintaining the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website. We are dedicated to adhering fully to applicable data protection regulations including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
As a user of our website, your privacy is essential to us, and we strive to ensure that your personal information is handled in a lawful, transparent, and secure manner.
1. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of the website e-book-world.com (“Website”) and governs the processing of personal data collected through this Website. For purposes of applicable privacy laws, the data controller responsible for your personal data is e-book-world.com.
By using our Website, you acknowledge that you have read this policy and agree to its terms. If you do not agree, please do not use our services.
2. Categories of Data We Process
We may collect and process the following categories of personal data from visitors to our Website:
a) Usage Data
Includes information about how you use our Website, such as IP address, browser type and version, device identifiers, operating system, duration of sessions, date/time stamps, referring website, and navigation paths.
b) Account Data
Involves details provided when creating an account with us, including your full name, email address, phone number, billing/shipping addresses, and login credentials.
c) Profile Data
Includes your user preferences, purchase history, account settings, reading behaviors, and saved items or reading lists.
d) Communication Data
Comprises details you provide when contacting our support team or communicating with us via emails, web forms, or chat (including [email protected]). This may include messages, requests, attachments, and contact history.
e) Technical Data
Refers to device information such as device model, hardware configuration, system and application software, screen resolution, language settings, and diagnostic data.
f) Transaction Data
Covers details related to purchases made through the Website, including order history, payment methods (tokenized; we do not store full card details), and delivery/fulfillment information.
g) Preference Data
Includes marketing and communication preferences, opted-in newsletters, topics of interest, and targeted content preferences.
3. Legal Bases for Processing
We process your personal data under the following legal bases recognized under GDPR and CCPA:
– Consent: Where we have obtained your explicit consent to process your personal data for specific purposes (e.g., marketing communications).
– Contractual Necessity: Where processing is necessary to perform our contract with you or to take pre-contractual steps at your request (e.g., account creation, order fulfillment).
– Legal Obligation: Where processing is required for compliance with legal or regulatory obligations.
– Legitimate Interest: Where processing supports a legitimate business interest that is not overridden by your privacy interests (e.g., fraud prevention, Website improvement, ensuring IT security).
4. Your Rights
We fully support your rights under applicable data protection laws, which include:
– Right of Access: You may request confirmation of whether we process your personal data and, if so, access to that data.
– Right to Rectification: You may update or correct inaccuracies in your personal data.
– Right to Erasure (Right to be Forgotten): You may request we delete your data when legally permissible.
– Right to Restriction: You may request restriction of processing under certain conditions.
– Right to Data Portability: You may request to receive your personal data in a structured, commonly-used format and transfer it to another controller.
– Right to Object: You may object to processing of your data on grounds relating to your particular situation or opt out of direct marketing.
– Right to Withdraw Consent: Where we process personal data based on your consent, you may withdraw that consent at any time.
California residents may also request disclosures about the categories and specific pieces of personal data collected, sold, or disclosed, and can opt out of the sale of their personal data where applicable.
To exercise any of the above rights, please contact us at: [email protected]
5. Security Measures
We employ a range of technical and organizational safeguards to protect your data:
– End-to-end encryption and SSL/TLS protocols for secure data transmissions
– Access controls and authentication protocols for internal systems
– Regular data backups and integrity checks
– Role-based permissions and least privilege principles for data access
– Ongoing employee training on data protection and confidentiality obligations
While no system is entirely infallible, we continually assess and enhance our safeguards in line with industry best practices.
6. International Data Transfers
Where required, we may transfer your personal data to jurisdictions outside of your country of residence, including to countries that may not offer the same level of protection. Whenever this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses and/or compliance with adequacy decisions outlined by the European Commission or equivalent legal frameworks.
You may request additional information about our international data transfer mechanisms by contacting [email protected].
7. Data Retention
We retain personal data no longer than is necessary to fulfill the purposes for which it was collected, including to comply with legal, regulatory, tax, accounting, or reporting requirements. General retention periods include:
– Account & Transaction Data: 6 years after the last transaction or account closure
– Communication & Support Data: 3 years after resolution of the last inquiry
– Usage and Technical Data: 2 years from collection
– Marketing Preferences: Until revoked or opted out by the user
– Legal Compliance Records: Up to 7 years as required by applicable laws
Data may be anonymized and retained longer for analytical and strategic planning purposes.
8. Cookie Policy
We use cookies and similar technologies to enhance your browsing experience and improve our services. Cookies are small data files stored on your device.
Our Website uses the following types of cookies:
– Essential Cookies: Necessary for the basic functionality of the Website (e.g., login, shopping cart).
– Functional Cookies: Allow for personalization of content and remembering user preferences.
– Analytical Cookies: Collect information about usage patterns to improve Website performance (e.g., Google Analytics).
– Performance Cookies: Monitor Website responsiveness and performance metrics.
For details regarding specific cookies, refer to our separate Cookie Notice available on the Website.
9. Cookie Management and Compliance
You can manage your cookie preferences via the cookie consent banner displayed upon your first visit or later through settings in your browser. You may choose to disable some or all non-essential cookies.
European Economic Area (EEA) users are required to opt in to non-essential cookies. California residents have the right to opt out of the “sale” of personal information via cookies and other tracking technologies, as defined under the CCPA.
To adjust your cookie preferences or opt out of targeted advertising, you may access cookie settings on our Website or use services such as the Digital Advertising Alliance (DAA) opt-out tool.
10. Protection of Minors
Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal data from minors. If we become aware that a child under 13 has provided personal data, we will delete such information promptly. Parents or guardians who believe their child has provided us personal data may contact us at [email protected].
11. Policy Updates and Modifications
We reserve the right to modify or update this Privacy Policy at any time to comply with applicable laws or reflect changes in our practices. Users will be informed of any material changes via the Website or direct communication when appropriate.
We encourage you to review this Policy periodically to remain informed about how we protect your personal information.
12. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how your personal data is handled, please contact us at:
Email: [email protected]
13. Compliance Statement
We strive to maintain full compliance with applicable privacy regulations including the GDPR and CCPA. Your trust is important to us, and we are committed to protecting your personal information through continuous improvement of our privacy practices. Please contact us at the above address with any privacy-related concerns or data requests.